As an Administrator, you can issue Merits and attach points to each Merit from either your TeamPoints allowance or directly from the main business account. When issuing merits, you will be asked to choose either to use your TeamPoints or Business points to take points from. What is the difference between the two?
My Points
My Points are your personal points that you can redeem for anything in the rewards program. You cannot issue/share or trade these points as they were issued to you.
TeamPoints
TeamPoints is a peer-to-peer component that if enabled under Program Settings, allows employees a set number of points that they can award to other employees. The goal if this module is to encourage employees to recognise each other and foster greater communication and build stronger teams and workplace culture.
For each period (you can specify month, quarter or year) each employee receives the ability to issue points through the TeamBoard for recognizing each other. As Merits are issued and points are attached to the program, the bank of points goes down until for that period they get to zero. Once they hit zero the employee cannot issue any more TeamPoints until the next period when the points allowance is reset.
Business Points
These are points that come from the main company account. Only select individuals will have the ability to use these. If these do not show on your account, you do not have access to these. Only Administrators and some Managers will have access to take points from this account.