Password Reset Not Working
If you try to reset your password and do not receive a password reset email please do the following:
First: Check your spam folder. 99% of the time the email can be found in the spam folder. To avoid this from happening again, be sure to mark it as "Not Spam" in your email program.
Second: Check your web browser. When you send the reset request, make sure you are not using Internet Explorer. Use Edge (the replacement for Explorer), Chrome, Safari, or Firefox.
Make sure your browser is up to date since our platform is using the latest programming tools and code available.
Third: Wait at least one hour. It can take time during busy periods.
If this does not work, try again after one hour and if this does not work please contact us at support@goteamo.com
Related Articles
How to reset your password if you forgot it or you have been registered and are logging in for the first time.
Cannot log into view your account? No problem! You can reset your password by going to your login page provided (it is different for each client) and clicking on FORGOT PASSWORD. !!! Before you try: 1. Check your web browser and make sure it is up to ...
How to Change Your Password While You Are Logged into Teamo
If you are already logged into Teamo and wish to change your password you can do this by going to your user settings: Step 1: Click on your Avatar Step 2: Click on My Profile When in your profile: Step 3: Click on EDIT PROFILE: Step 4: Click on ...
Teamo Collector Quick Start Guide
Welcome to your new Employee Rewards and Engagement platform. Review the following steps below to ensure that your account is properly set up and so you understand how the new system works. Step 1: Logging In Go to your program login URL provided by ...
How to log into your rewards program.
Each company has its own Teamo login. This is usually yourcompany.goteamo.com (for the US) and yourcompany.goteamo.com (for the Canada). If you do not know your login URL: If you are in the US: go to http://goteamo.com In Canada: Go to ...