Knowledge Base
Employees
Support articles for employee-level users.Admins and Managers
Knowledge Base Articles for Administrators and Managers
Recent Articles
Managing birthday and anniversary automations.
As a program administrator, you have the ability to manage settings corporately. This includes setting the system to automate anniversaries and birthday recognition (with or without points). To access birthday and anniversary automations: From here ...Recognizing Co-workers without TeamPoints
The system allows you to issue a thank you and recognition merit to a co-worker, even if you do not have TeamPoints. You can still recognize a co-worker without transferring points. To send a merit of thanks or recognition to a fellow employee: Log ...How To Download The Teamo Mobile App
Teamo provides a mobile app for all users. You can access the mobile app from the links below for either tablets or phones. Canada: Android: https://play.google.com/store/apps/details?id=com.ca.goteamo&hl=en_CA&gl=US Apple: ...How to resend e-gift cards or recover redemption URL if not received or deleted
Did you order an e-gift card and it did not arrive or did you accidentally delete the email or text message? If so, you can resend the card to the original email or phone number, view the card online, or view your rewards history. You can resend the ...New Gift Card Fulfillment System
Teamo has launched a new gift card rewards fulfillment system with an exciting, more efficient process. There are several important changes to be aware of. The new system offers many advantages including: 1. Expedience. Electronic gift cards will be ...
Popular Articles
Managing Notifications and Unsubscribing from emails.
Your program is equipped with various email notifications which are designed to keep you informed or notified of activities and changes within the program. You are able to determine which notifications you would like to receive and which you would ...How to Issue Points (Merits) to Employees
Issuing points is a simple process: Step 1: Make sure you are on the TeamBoard (click on TeamBoard to get there) then go to the RECOGNIZE SOMEONE on the top of the page. In the RECOGNIZE SOMEONE type the person's name. If you want to recognize ...New Gift Card Fulfillment System
Teamo has launched a new gift card rewards fulfillment system with an exciting, more efficient process. There are several important changes to be aware of. The new system offers many advantages including: 1. Expedience. Electronic gift cards will be ...Manager Roles and Features / Create Teams
If you have been made a manager of a group or division you now have the ability to perform several functions. Below are the key differences you have as a manager along with the support guide to do each one: Add members to your team. Create ...Removing Employees From A Merit Where Multiple People Were Recognized
If you have issued a merit to multiple people, you can remove one or more employees from the recognition. To do this you must be the person who issued the merit. From the TeamBoard find the merit issued and click on "+ (number) more" or click on ...